To contact our Customer Service Team, please call us on 01376 535400

Get involved

Get involved

It’s important to us that as many of our residents as possible are engaged and involved in how we run our organisation.

Why get involved at Greenfields?

By getting involved, you can create an environment where you can:

  • Have a sense of ownership, feel a sense of pride and are actively involved with Greenfields and your community
  • Are empowered and have opportunities to be involved with and influence strategy, policy and service
  • Have opportunities to gain skills, knowledge and experience, which will contribute to develop individuals and communities
  • Be part of a partnership – an open, trust-based, collective approach to improving communities through collaborative working with all our residents
  • Help us to better understand people from diverse groups
  • Give us your views on the services you receive
  • Help make your area a better place to live

Volunteering

Community Gateway at Greenfields means creating an environment in which our residents can make a real difference in their communities. Learn about the different ways you can volunteer by clicking below.

Volunteering

Community voices

We have Community Voices in many of our neighbourhoods, who each help to pass your views about your homes and housing service onto Greenfields. Learn about getting involved by clicking below.

Community voices

Area forum committee

Our Area Forums are groups of residents who work together and lead on changes that can make a huge difference to peoples’ lives in their community. Get involved by clicking below.

Area forum committee

Resident challenge group

We pride ourselves on empowering our residents to tell us what they think of the services we provide. Our Resident Challenge Group (RCG) plays a crucial role in this.

Resident challenge group

Community gateway group

Community Gateway is an innovative way of running social housing which means true tenant and leaseholder involvement in decision-making. Learn about how you could get involved by clicking below.

Community gateway group

Virtual Voices

Virtual Voices are individual residents who respond to emails from Greenfields staff; asking them to give their views and opinions which are then used to shape and improve our services.

Virtual Voices

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

TPAS
Sunday Times
IIP
CSE