About Us

About Us

Becoming a Supplier

Community Investment

Charity Of The Year
Greenfields' Charity Of The Year
CHIP Fund
Greenfields' Community Fund

Data Protection and Freedom of Information

Equality & Diversity

Equality & Diversity Statement
Equality Impact Assessments
EIA Access and Customer Care
EIA Area Forum
EIA Asbestos
EIA Communications
EIA Community Gateway Group
EIA Gas and Oil Servicing
EIA Governance
EIA Income Recovery
EIA Rent Accounting
EIA Responsive Repairs
EIA Stock Condition Surveys
EIA Void ending of tenancy
EIA Void exit visits
EIA Void Repairs
EIA Void work after let
EIA Welfare Benefits Advice

Job Vacancies

My Job Applications

Our Performance

Performance Monitoring

Our Publications

Our Annual Reports and Accounts
Annual Accounts 2007/08
Annual Accounts 2008/09
Annual Report 2007/08
Annual Report 2008/09
Annual Report 2009/10
Our Corporate Plan 2009 - 2012
Corporate Plan 2009
Corporate Plan Summary 2009 -12
Our Customer Update Newsletters
Greenfields Customer Update 2009
Greenfields Customer Update 2010
Our Gateway to Greenfields Newsletters
Gateway to Greenfields August 2008
Gateway to Greenfields August 2009
Gateway to Greenfields August 2010
Gateway to Greenfields December 2009
Gateway to Greenfields February 2008
Gateway to Greenfields February 2009
Gateway to Greenfields June 2010
Gateway to Greenfields March 2010
Gateway to Greenfields May 2008
Gateway to Greenfields May 2009
Gateway to Greenfields November 2007
Gateway to Greenfields October 2008
Greenfields Christmas Update 2007
Greenfields Christmas Update 2008
Our Handbooks
Leaseholders Handbook
Tenants Handbook
Our Leaflets
Choosing your new home
Controlling condensation in your home
Ending your tenancy with Greenfields
Help us get it right at Greenfields
Leasehold Services
Moving in - what you can expect
Paying your rent
Sheltered housing at Greenfields
Tackling anti-social behaviour
The Greenfields' Community Fund
Welfare Benefits Advice at Greenfields
What is an emergency repair?
Your Adaptations Service
Your guide to mutual exchanges
Your handy person service
Your repairs service
Your starter tenancy
Our Offer Documents
Leaseholders Offer Document
Tenant Offer Document
Our Policies and Strategies
Aids and Adaptations Policy
Alcohol and Drugs Policy
Allocations Policy
Anti-Social Behaviour Policy
Anti-Social Behaviour Strategy
Asset Management Strategy overview
Board Membership Policy
Community Empowerment Strategy
Compensation Policy
Compensation Policy Summary
Complaints Policy
Complaints Policy Summary
Data Protection Policy
Domestic Abuse Policy
Employment of People with Disabilities Guidelines
Environmenal Improvements Policy
Environmental Policy
Equality Policy
Former Tenant Arrears Procedure
Fraud Policy
Garage Lettings Policy
Gas Safety Policy
Hate Crime Policy
Land Disposal Policy
Landlord’s Permission for Improvements and Alterations Policy
Landlord’s Permission for Improvements and Alterations Policy Summary
Leasehold Management Policy
Lettings Policy
Oil Safety and Servicing Policy
Procurement Strategy
Rent and Service Charge Setting Policy
Rent Management Policy
Repairs and Maintenance Policy
Right to Compensation for Improvements Policy
Right to Compensation for Improvements Policy Summary
Single Equality Scheme
Single Equality Scheme Summary
Smoking Policy
Tenant Elections Policy
Value for Money Strategy
Void Property Management Policy
Whistle-Blowing Policy
Our Sheltered Voices Newsletters
Sheltered Voices April 2009
Sheltered Voices December 2009
Sheltered Voices September 2009
Sheltered Voices Summer 2010
Our Tenancy Agreements
Assured Tenancy Agreement
Starter Tenancy Agreement
Transferring Tenancy Agreement
Our Videos
Greenfields' Community Gateway Video
Joint Community Gateway Video
New Tenant Video

Our Vision and Values

Profiles of our Executive Management Team

Regeneration and Development

BREEAM Green Show Home

Tenant Services Authority

The Board

Board Member Profiles
Board Member Profiles
Board Minutes
17 July 2008
19th March 2009
21st May 2009
22nd May 2008
23rd July 2009
24th September 2009
25th March 2010
25th September 2008
26th November 2009
27th March 2008
28th January 2010
29th January 2009
30th January 2008
30th October 2008
31st October 2007
Board Papers
19th March 2009
21st May 2009
22nd July 2010
23rd July 2009
24th September 2009
25th March 2010
26th November 2009
27th May 2010
28th January 2010
29th January 2009
The Greenfields Board
The Board

Contact Us

Contact Us

Braintree Area Office
Halstead Area Office
Halstead Area Office
Witham Area Office

Get Involved

Braintree Area

Braintree Area Forum
Braintree Area Forum
Braintree Area Forum Committee Minutes
13th August 2009
16th December 2009
18th January 2010
18th November 2009
22 February 2010
23rd March 2010
7th May 2009
9th October 2009
Community Options Studies
Estate Inspections
Braintree Area Estate Inspections 2010-2011
Events and news
What is happening in Braintree?

Community Gateway

Community Gateway Group Profiles
Community Gateway Group Profiles

Get Involved

Halstead Area

Community Options Studies
Estate Inspections
Halstead Area Estate Inspections 2010-2011
Halstead Area Forum
Halstead Area Forum

Meeting Minutes

Area Forum Committee
10th February 2010 Halstead
10th March 2009 Halstead
10th March 2010 Halstead
12th January 2009 Halstead
13th January 2010 Halstead
14th April 2010
16th December 2009 Halstead
17th February 2009 Halstead
17th March 2009 Witham
17th November 2009 Halstead
17th November 2009 Witham
18th August 2009 Halstead
18th May 2009 Witham
19th January 2010
19th May 2009 Halstead
21st April 2009 Halstead
21st April 2009 Witham
21st July 2009 Halstead
21st July 2009 Witham
22nd September 2009 Halstead
23rd June 2009 Witham
25th August 2009 Witham
29th Sept 2009 Witham
Area Forum Open Public
13th January 2009 Witham
15th April 2008 Halstead
15th April 2009 Braintree
15th July 2009 Braintree
17 April 2008 Witham
19th October 2009 Witham
1st July 2008 Witham
1st October 2008 Braintree
20th January 2009 Halstead
21st January 2009 Braintree
21st October 2009 Braintree
27 January 2010 Witham
27th April 2009 Witham
27th January 2010 Braintree
27th October 2009 Halstead
28th April 2009 Halstead
28th July 2008 Halstead
28th July 2009 Halstead
6th July 2009 Witham
7th October 2008 Halstead
8th October 2008 Witham
9th July 2008 Braintree
Community Gateway Group
20th April 2009
10th April 2007
10th March 2008
14th July 2008
15th December 2008
15th October 2007
16th July 2007
16th June 2008
16th March 2009
17th November 2008
17th September 2007
18th August 2008
18th February 2008
18th May 2009
19th April 2007
19th May 2008
20th August 2007
20th July 2009
20th October 2008
21st April 2008
21st January 2008
21st May 2007
21st September 2009
22 Feb 2010
22 March 2010
22nd September 2008
23rd February 2009
23rd November 2009
24th August 2009
24th May 2010
25th April 2007
25th January 2010
25th June 2007
26th April 2010
26th January 2009
26th October 2009
28th June 2010
29th October 2007
3rd December 2007
3rd June 2009
5th November 2007

Membership

Witham Area

Community Options Studies
Community Options Studies
Estate Inspections
Witham Area Estate Inspections 2010-2011
Witham Area Forum

I Want A Home

Buy Your Home

I Want A Home

Choice Based Lettings
Moving In
Moving In
Moving Out - ending your Tenancy
Shared Ownership
Shared Ownership Properties
Tenant Incentive Scheme
Tenant Incentive Scheme

Mutual Exchange

Grounds for refusing a mutual exchange
How to Apply for a Mutual Exchange
The Mutual Exchange Process - Your Step by Step Guide
The Mutual Exchange Process - Your Step by Step Guide

Latest News

News

News Archive
Become a member of Greenfields and have a real say!
Building of new homes to begin by 2012
Calling all green-fingered Greenfields residents!
Cash Office Closure
Come to our AGM - 17th Sept 2009
Community Art Events - bring the kids!
Community Art Exhibition open now
Community Art Exhibition opens 31st July
Community Art Project - get involved
Easter Extravaganza 15th April 2010
Giant litter-pick launches the first Community Action Day
'Grab a Grant' competition
Greenfields 50k grant giveaway
Greenfields' Annual General Meeting 08
Greenfields biggest ever survey results revealed
Greenfields Charity Golf Day June 2009
Greenfields has moved!
Greenfields make the national top five
Greenfields releases plans for next three years
Greenfields resident turns 100!
Greenfields short-listed for the housing gongs
Greenfields to spend millions on sheltered schemes
Local community artists needed!
More choice in where you live!
New evening and weekend gas safety checks
New headquarters site for Greenfields revealed
New Saturday repairs appointments available
New Services at Greenfields
New Witham Area Office now open
Photography competition 2009
Stand for election as a resident representive today
Take your views to the top!
Tenants vote for their new reps
The Grand Opening of Greenfields House!
Vacancies on the Board & CGG - we need you!
Vote for your 'Grab A Grant' winner
Vote in our Community Spirit Awards by 20th August
Watch our brand new Community Gateway DVD
We are coming to an event near you!

Resident Services

Aids and Adaptations

Anti-Social Behaviour

Category A - Extreme Anti-Social Behaviour
Category A - Extreme Anti-social Behaviour
Category B - Serious Anti-Social Behaviour
Category B - Serious Anti-social Behaviour
Category C - Nuisance Disputes
Category D - Minor Disputes
Contact details of the Anti-Social Behaviour Team
Contacting the Anti-social Behaviour Team
Report Anti Social Behaviour
Types of Anti-social Behaviour

Asbestos

Benefit Advice At Greenfields

Benefits for Leaseholders
Types Of Benefits
Useful Links

Compliments, Comments and Complaints

Online Feedback Form

Controlling Condensation

Frequently Asked Questions

Adapting Your Home
What is a major adaptation?
What is a minor adaptation?
What is an adaptation?
Applying for a Home
How are people put in bands?
How do I apply to join the Register?
I live in a Greenfields property that is too large for me. What can I do?
What is choice based lettings?
What is Gateway to Homechoice?
Who is Gateway to Homechoice for?
Will Gateway to Homechoice mean I move more quickly?
Asbestos
Can asbestos affect my health?
How long will my survey take?
What Information can you provide me on asbestos?
What is asbestos?
Where might asbestos be found in my home?
Why are Greenfields surveying my home for asbestos?
Buy your Home
Can I buy if I am on Housing Benefit?
Can other members of my family be included in the purchase?
How do I apply to buy my home?
How much will it cost me to buy my home?
I am thinking of buying my Greenfields’ home, what schemes are available to me?
What if I do not agree with the Valuation given by Greenfields?
What will my Right to Acquire discount be?
What will my Right to Buy discount be?
When can I sell my purchased home?
Who does not qualify for the Preserved Right to Buy?
Who does not qualify for the Right to Acquire?
Who qualifies for the Preserved Right to Buy?
Who qualifies for the Right to Acquire?
Finance
Do Greenfields have a scheme in place to assist tenants in arranging contents insurance?
I have had my carpets and/or other items damaged by a leak. Can I make a claim against Greenfields?
I have received a cheque but I have no bank account. Can a friend/relative pay the cheque in for me?
I have received a cheque but I have no bank account. Is there a way I can cash the cheque?
I have received an invoice from Greenfields. Can I pay over the telephone by Debit or Credit Card?
We have received a cheque in joint names but do not have a joint bank account. Can it be made out in a single name?
Grounds Maintenance
How often are the shrub beds maintained?
How often does the grass get cut?
Why aren’t the hedges cut early in the summer?
Why does the weed spraying chemical leave a blue stain?
Why has the pond on our estate been allowed to dry up?
Why is the area of grass at the front of my house not cut at the same time as other areas in my neighbourhood?
Improvements to Homes
Can you tell me about Greenfields planned external decorating service?
Can you tell me about Greenfields planned internal decorating service?
My neighbours have had a survey on their house, why haven't I? Does this mean I won't get any work done on my property?
Why do I need to have a survey carried out ?
Leasehold Services
How can I get involved?
Can I make changes to my property?
Can I rent my property out?
Can I sell my property?
Do Greenfields carry out Decent Homes work to leasehold properties?
How can I pay for my service charges?
How do I make a complaint?
What can an LVT help with?
What do I do if I am having difficulty paying my service charges?
What do I do if I am having problems with vandalism?
What if I am going away for a long time?
What is a Leasehold Valuation Tribunal (L.V.T)?
Who is responsible for maintaining my boiler?
Making A Complaint
How can I make a comment/suggestion?
How do I give a compliment?
How do I make a complaint?
How do I make a request for compensation?
What should I expect from Greenfields?
Moving In
Can I move in before my tenancy starts?
When can I collect my keys and sign up for the tenancy?
Will I get any help with decorating my home?
Will I have electric and gas (if gas is connected to the property) when I move in?
Will my new home be repaired and decorated to an approved standard?
Mutual Exchange
Can my landlord refuse an application for a mutual exchange?
Do I get a new tenancy?
How do I find a mutual exchange?
How long will it take before a decision is made?
What do I do when I have found a swap?
What happens after I have returned my application form?
What happens if I move without permission?
Rents
Can you take rent direct from my benefit?
How can I pay my rent?
How is my rent calculated?
Repairs
Do Greenfield’s replace tenants washing lines?
Do I have to pay for any repairs?
How do I arrange a gas safety inspection?
How do I report a housing repair?
How do I report an emergency housing repair outside normal office hours?
I am a leaseholder - which repairs will Greenfields carry out for me?
I have accidentally broken my window and it was not an act of vandalism. Would this be done free of charge?
I have applied for a Right to Buy (RTB) on my property - what repairs am I entitled to?
I have installed my own shower and this has gone wrong, will Greenfields maintain this?
I have locked myself out and would like another key- is this rechargeable?
I have no hot water will I need a plumber or an electrician?
I live in a flat and the lighting in the communal area is not working - what do I do?
My internal door handle is faulty; can I have a new one?
My wooden garden shed is rotten - what will Greenfields do?
There is no electricity supply to my house, what is the problem?
What methods of payment are available?
Resident Involvement
Can Greenfields provide transport to attend events and meetings?
I want to influence decisions that involve me and my home – so how do I get involved with Greenfields?
What does Community Gateway really mean?
What is membership?
Sheltered Housing
Apart from sheltered housing, is any other help available for older people from Greenfields Housing?
Are meals provided?
Can I bring my pet with me?
Can I move into sheltered housing if I own my own property?
Do I qualify for sheltered housing?
How many sheltered schemes and individual sheltered properties does Greenfields have?
Is the Scheme Coordinator available all the time?
What plans do Greenfields have for investing in the sheltered schemes?
What type of charges would I have to pay in sheltered housing?
Where can I find a list of the Greenfields Sheltered Housing Schemes and their telephone number?
Tenancy and Estate Management
Can I add someone to my tenancy?
Can I keep a pet?
Can I make an alteration to my home?
Can I take a lodger?
How often does my estate litter get picked?

Garages and Parking Spaces

Gas Servicing

Improving Your Homes

Alterations to your Home
Making alterations and additions to your Home
Decoration Programme

Leasehold Services

Decent Homes Work for Leaseholders
Average prices of works
Estimate Charges 2010/11
Estimates Charges 2010/2011
Leasehold Properties for Sale

Online Services

Paying Your Rent

Contact the Income Team
Contact the Income Team
How We Calculate Your Rent
Problems Paying Rent?
Problems Paying Your Rent?
Rent Arrears
Rent Statements

Report A Repair

Repair Categories
Service Standards

Resident Services

Service Standards

Sheltered Housing

Accessing Care and Support
Carecall
Find Our Schemes
Finding Our Schemes
How To Apply
How to Apply for Sheltered Housing and Low-Level Support
Protecting Vulnerable People
What You Can Expect

Tenancy Management

Garden Maintenance
Greenfields Tenancy Agreements
Handy-Person service
Greenfields Handy-Person Service
Independent Tenant Advisor
Tenancy Audits