To contact our Customer Service Team, please call us on 01376 535400

You and Your Home

You and your home

This area is all about you. Find information about your tenancy, how to look after your home and the ways we can support your health and wellbeing as a Greenfields resident.

Your Greenfields tenancy

Your Tenancy Agreement sets our responsibilities as a landlord and yours as a tenant. Learn about the different types of tenancy and what this means for you by clicking the button below.

Your Greenfields tenancy

Leasehold Area

We have over 450 leaseholders in the Braintree District, which includes Witham, Halstead and surrounding areas. If you’re a leaseholder, click the button below to view the Greenfields services available to you.

Leasehold area

Paying your rent

Rent can be paid weekly, fortnightly or monthly. We offer several ways for you to pay your rent. Click the button below to find out more.

Paying your rent

Looking after your home

This is where you can find out about reporting a repair, making home improvements and using some of our support services to help you look after your home. Learn more by clicking below.

Looking after your home

Help and support

For Greenfields, it’s more than just providing housing. We want to provide our residents with support and help them lead a happy and healthy lifestyle. Learn more about our support services by clicking the button below.

Help and support

Your neighbourhood co-ordinator

Neighbourhood coordinators are here to support you with managing your tenancy and help you to feel safe, secure and comfortable in your home. Learn more by clicking the button below.

Your neighbourhood co-ordinator

Benefits advice

We offer a free benefits advice service to help you learn about the different benefits you’re eligible to claim. Learn more about this service by clicking the button below.

Benefits advice

Reporting anti-social behaviour

If you’re experiencing issues with a neighbour in your community, let us know and we’ll do our best to help and support you to resolve it. Click below to find out how to report anti-social behaviour in your area.

Reporting anti-social behaviour

Greenfields membership

Membership is the easiest way for tenants and leaseholders to influence important decisions about your homes and the services we offer. Learn more about becoming a Greenfields member by clicking the button below.

Greenfields membership

Aids and adaptations service

It’s important to us that you feel comfortable, safe and secure in your home. To help with this, we can adapt your home to suit your needs. Click the button below to find out more.

Aids and adaptations service

Get online

We offer free help and support to get our residents online and experience all the exciting opportunities and empowering benefits it can bring. Learn more by clicking below.

Get online

Moving home

Whether it’s your first Greenfield home, or you’re exchanging or downsizing, we want the process of moving to be as simple and stress-free as possible for you. Find out more by clicking below.

Moving home

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

TPAS
Sunday Times
IIP
CSE