To contact our Customer Service Team, please call us on 01376 535400

Reporting anti-social behaviour

Reporting anti-social behaviour

Our main aim when dealing with anti-social behaviour (ASB) issues is to help and support the victim and/or community.

Anti-social Behaviour

We recognise the impact that anti-social behaviour (ASB) can have on the lives of residents and the importance of tackling it effectively.  We aim to provide an excellent service and have fully-trained Neighbourhood Co-ordinators to help and support you.

The Anti-social Behaviour, Crime and Policing Act 2014 defines ASB as: “conduct capable of causing housing related nuisance or annoyance to any person.”  Examples could include abusive and intimidating language or behaviour, excessive noise, graffiti, litter and fly-tips, drug misuse or drug dealing, drunken behaviour, and trespassing.

Whenever ASB is reported to us the action that we take will be determined by the circumstances of that case and will be proportionate to the behaviour exhibited.  However, legal action is unusual and only taken in a very small number of cases.  In almost all cases where ASB is reported, the people involved will remain in their current homes, and will continue to be neighbours.

For that reason we will often provide the opportunity for residents to mediate with each other, or use informal measures such as Acceptable Behaviour Agreements or work in conjunction with the Police or local authority to try and find a solution.

Ultimately, though, people have different lifestyles and there is some level of mutual understanding required between neighbours.  In most cases, talking to your neighbour calmly about your concerns can resolve many minor problems before they get out of control. Sometimes people don’t realise they are being inconsiderate and don’t mean to be.

 

Supporting documents

Click on the links below to download helpful information about Anti-social Behaviour:

Complete a diary sheet

Contact us

Please contact us or your Neighbourhood Co-ordinator to report concerns you may have about ASB or Hate Crime.

Email: csc@GreenfieldsCH.org.uk

Text: 07860 024511

Call: 01376 535400

If it is an emergency, or you witness a serious crime, please call the Police on 999 immediately.

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