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Home improvements

Home improvements

We understand that you may wish to make changes and improvements to your home so that it’s just the way you want it be.

Landlord’s consent

It is essential that you let us know if you plan to carry out any work other than that permitted in your Tenancy Agreement, and that you have our consent (known as Landlord’s Consent) before you begin.

Once we receive your application, we will assess it and let you know the outcome. It may be that a surveyor needs to visit your home, or that we require additional information from you before we can make a decision.

Our consent will be given where the works are reasonable, won’t have a detrimental effect on the property or won’t create health and safety issues.

We are unable to give our consent if:

  • You’re on a starter tenancy
  • You’re in rent arrears of over three months
  • You’re in temporary accommodation
  • You’re a perpetrator in an outstanding case of anti-social behaviour
  • You’re under-occupying a property and affected by the
  • Government’s Welfare Reforms
  • You have outstanding debts owed to us which are not being repaid
  • There is a genuine health and safety concern that may impact on our liabilities as a landlord.

If you carry out work without obtaining our consent we may require you to revert your home back to it’s original condition or we may do it for you – both of which will be charged to you.

You may be asked to revert your home back to its original condition at your own cost if you choose to move.

Apply for Landlords Consent through our online form. You can access this in the ‘Useful links’ or you can fill out a printable copy in the ‘Supporting documents’ to the right.

Decoration programme

We offer an internal decoration service to our eligible tenants; and an external decoration service to all tenants who live in our homes.

Internal decoration service

Our internal decoration service involves us painting one room in your home every four years. The service is carried out area-by-area.

You will qualify for this service if you are over the age of 62 or are registered disabled. The availability of this service is limited and is allocated on a first come, first served basis. You will be sent a letter when the programme is in your area; explaining how to apply.

You are able to choose your own colours and wallpapers from a standard set of choices selected by your resident representatives.

External decoration service

Our external decoration service involves us painting the exterior of your home every six years. We will also clear the gutter and wash down plastic items.

The service is carried out area-by-area. We may need to complete a survey to determine the extent of the decorating work required.

We carry out this service to all our properties.

Improving your home

We aim to keep our homes at the highest standard possible; maintaining good quality both inside and outside.

To maintain them to this standard, it is important that they are surveyed from time to time to check the condition of elements both inside and outside. Elements inside your home include heating, electrics, bathrooms and kitchens. Elements outside your home include windows, doors, roofs, soffits & fascia, out-houses, sheds, garages and communal areas.

We will contact you when your home is ready to be surveyed. Please allow us access so that we can carry out the survey and arrange for any resulting work to be carried out.

Supporting documents

Click on the links below to download helpful information about making improvements to your home:

Landlords Consent Form

Contact us

Contact the Greenfields team on the information below:

Email us

csc@greenfieldsch.org.uk

Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

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