About Greenfields

About Greenfields

Greenfields Community Housing is a community-centred housing association with around 8,500 homes across the Braintree district. Our main office is in Braintree, Essex.

What we do

We provide safe and secure homes with a range of tenures, including properties for rent, shared ownership and leasehold. We aim to own and manage up to 9,000 homes by 2020.

We are one of only four Community Gateway Associations in the country, meaning that our residents are empowered to make key decisions about their homes and housing service, if they choose to.

We pride ourselves on being more than a landlord. We recognise that we have a significant stake in our communities and we want to help residents to grasp the opportunities that will enable them to live healthy and happy lives in safe and vibrant communities. As part of this, we have a partnership fund with Braintree District Council that provides grants to local groups and organisations.

Our From Good to Great Plan 2015-20 explains what we will do between now and 2020, which we hope will take us from being a really good housing provider to a great one. Click on the From Good to Great Plan link in the supporting documents section on the right to learn more.

Greenfields Community Housing Limited is a charitable housing association.


We are a member of PlaceShapers, a national group of more than 100 community-based housing associations. As a group we put residents first and provide more than just landlord services. Find out more about Placeshapers by clicking on this link: www.placeshapers.org

Modern Slavery Act

Greenfields is committed to doing what we can to combat slavery and prevent human trafficking from entering into our business and supply chain. Click on the Modern Slavery Act link in the supporting documents section on the right to learn more.

Our commitment to eliminate bribery and corruption

Greenfields has a top level commitment to eliminating bribery and corruption. Greenfields’ Board is committed to eliminating corruption and bribery and achieving the highest standards of governance in all its activities.

Greenfields recognises that our business is at risk from acts of bribery or corruption in various forms and will take all reasonable steps to minimise this risk and deal effectively with any cases of suspected bribery.

We are committed to carry out our business transparently and fairly and we operate a zero-tolerance policy towards or corruption by our employees, board or committee members or anyone working on our behalf.

The Board and Executive Team will ensure that we investigate any allegations raised, and take all reasonable steps to recover misappropriated funds and hold to account anyone that attempts to defraud us.  We require all employees to read and understand our anti-fraud and bribery policies, and to raise any concerns to us where fraud and bribery related activity is suspected.

Supporting documents

Click on the links below to download helpful information about Greenfields:

Contact us

Contact the Greenfields team on the information below:

Self-service portal

Visit our self service portal

Email us


Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

Make a Stand
Sunday Times