Our performance
We want you to experience exceptional service that offers great value for money. To help make this happen, we monitor our performance and gather your views on the services we provide.
How are we doing?
Below are our latest performance figures for different services we provide.
We compare our performance with other similar housing providers in the East, South East and South West to make sure we are providing value for money and a high standard of service.
Annual report and financial statements
Greenfields’ Annual Report shows how we’re much more than a housing provider, and how we create and deliver value for local people and communities. For 2018, we have created an infographic, giving you a wealth of information at the touch of a button.
Please view our 2017/18 Annual Report by clicking this link: Annual Report 2017/18
Our Financial Statements provide a record of our financial activities. To read this document please see the supporting documents area on the right-hand-side of this page.
Public Contracts Regulations 2015
We monitor our obligations under the Public Contracts Regulations 2015 to make payments to our contractors and suppliers within 30 days. The table below shows our performance in 2017/18.
Financial Year | Proportion of valid & undisputed invoices paid within 30 days in accordance with regulation 113 | The amount of interest paid due to suppliers due to a breach of requirement in regulation 113 |
2017/18 | 90.6% | £ nil |
Useful links
Click below for helpful links to information on our performance:
HouseMark
Contact us
Contact the Greenfields team on the information below:
Connect with us
Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.
We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.
What is a Community Gateway Association?
Self-service portal
If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.
Our customer service team
Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.
Latest news
Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.
