Policies and strategies

Policies and strategies

We have several documents in place to make sure we are clear on how we manage our services and to explain our plans for the future.

Eastlight Community Homes

On 1 July 2020, Greenfields Community Housing and Colne Housing merged to form Eastlight Community Homes.

Our policies

Our policies explain how we conduct our services.

Eastlight is introducing new policies. To see Eastlight’s published policies, please visit: www.eastlighthomes.co.uk/about/key-information

If an external policy is not listed there, then the existing Colne and Greenfields policy will apply, depending on who your landlord was before 1 July 2020.

You can download these policies from the Supporting Documents box on the right-hand side of this page.

Supporting documents

Click below for links to download our policies

Contact us

Contact the Greenfields team on the information below:

Email us


Text us

07860 024511

Connect with us

Call us on 0330 128 0330 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

My Greenfields

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

My Greenfields

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

Living Wage Employer
Make a Stand