Policies and strategies

Policies and strategies

We have several documents in place to make sure we are clear on how we manage our services and to explain our plans for the future.

The documents

Our strategies

Our strategies provide an overview of where we want to be and how we plan to get there over the next few years. These strategies align to the four themes in our From Good to Great Plan 2015–2020: Home, Service, People and Community. You can download these strategies from the Supporting Documents box on the right-hand side of this page.

Our policies

Supporting these strategies are a number of policies. These are guiding principles to tell people how we conduct our services. You can download these policies from the Supporting Documents box on the right-hand side of this page.

Wanted! Your views…

It is essential that we get your feedback about our policies, strategies and initiatives, as they are at the centre of all of the services you receive.
We currently do not have any documents available for consultation. However, any documents that we are consulting on will be published here for your feedback.

Supporting documents

Click below for links to download information on our policies and strategies:

Contact us

Contact the Greenfields team on the information below:

Email us


Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

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If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

My Greenfields

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

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