Greenfields feedback form

Greenfields feedback form

We want to know about the experiences you have had whilst dealing with us and we always encourage the submitting of feedback. Your views are important to us.

So that we can shape our services, it's important that you let us know about your experiences of dealing with us. We always welcome your feedback.

Please complete this form; providing details of your feedback, which will be considered by our Customer Service Team. You will receive a response within 10 working days for any complaint made.

Note: Questions marked by * are mandatory.

Is this is a compliment, comment, complaint or request for compensation?*


First Name(s)

Last Name



Phone Number

Mobile Number

Your Email

Please provide details of your feedback, including what outcome you would like to see if you are making a complaint. Please note: the space provided has an unlimited number of characters, therefore please provide as much information as possible.

How would you like us to contact you? Please tick more than one box, if required.
LetterPhoneEmailHome VisitI do not wish to be contacted

By providing the above information, you consent to Greenfields accessing & processing your data. This information will be used to deal with your enquiry and provide a full response, if required. If you are a Greenfields resident, your data will be stored on our system for the duration of the contract.
For further information please see Our Privacy Policy.

I confirm that I understand how the data submitted will be used.
I give my consent for my information to be processed as stated above

Supporting documents

Click the links below to download useful information about our policies and giving feedback:

Contact us

Contact the Greenfields team on the information below:

Self-service portal

Visit our self service portal

Email us

Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

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