Self Service Portal

Your Self Service Portal

By signing up to our online portal, you can access your rent balance, make payments and book a repair wherever you are and at any time.

What is the Self Service Portal?

The Self Service Portal gives you the power to check your rent account, book a repair, make payments and more. The easy-to-use service is available 24/7, so you don’t have to wait until office opening hours to take action.

The Self Service Portal is provided to give you access to your information. If you want to find out about our services and policies, then please use the ‘Search’ function at the top right of the page.

Please watch the video below to find out more and how to sign up.



At the touch of a button, you can:

  • Check your rent balance and view statements
  • Report repairs and make your own appointments
  • Check your repairs history
  • Make a secure payment using
  • our online payment provider
  • Report anti-social behaviour
  • Update your household details
  • Send us a message

To sign up, please complete the simple registration process by clicking the button below and following the instructions.


Self Service Portal

Click here to sign up or log in.


For advice on how to sign up and use the Self-Service Portal, please watch the video above, download the simple guide found in the Supporting documents panel on the right or contact us.

If you’d like to take a course to help you get online or build up your computer skills, please fill in the form found on the Useful links panel on the right.


Supporting documents

Click the links below to download useful information from Greenfields:

Contact us

Get in touch with the Greenfields team on the information below:

Self-service portal

Visit our self service portal

Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

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