Safeguarding from abuse and neglect

Safeguarding from abuse and neglect

Anyone can be vulnerable to abuse and neglect, whether you’re a man, woman, young or old. Learn more about the support we can offer to help.

Covid-19 Update

We’re continuing to provide support services to our residents remotely. Where necessary, we will carry out essential visits, ensuring that we follow Government guidelines for social distancing and PPE. If you feel you require support, please contact us.

Helping you combat abuse and neglect

We know that each and every one of our residents is an individual with different personal circumstances.  Abuse and neglect can affect anyone, in a number of different ways.

Greenfields acknowledges and is committed to the important role housing providers play in safeguarding adults, young people and children, helping people to live free from abuse, harm and neglect.

We have a Safeguarding policy and a short guide on safeguarding to help to protect the welfare of individuals.  We are on your side, and here to help.

How to report a concern

If you have a safeguarding concern, in the first instance please send an email to  or contact us on 01376 535400.

If there is immediate risk to a person’s safety please call the relevant emergency services.  To find out more information on safeguarding please visit The Essex Safeguarding Adults Board or Essex Safeguarding Children Board.

Your action could help someone like our housing for older people’s resident who was targeted with financial abuse.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

My Greenfields

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

My Greenfields

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

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