Gardening support

Gardening support

We offer a Supported Garden Maintenance Service, to help residents who are unable to manage their gardens and who don’t have friends or relatives who can assist.

Covid-19 Update

We are providing a limited service for supported garden maintenance at present due to the restrictions in place because of the pandemic. There may be a slight delay in receiving this service while we are working to government guidelines.

Helping you with the garden

We provide the free service, which includes one hedge cut, all year round.

Our team will cut the grass and strim the edges of the garden.  Supported Garden Maintenance visits are on an ad-hoc, appointment basis and must be at least six weeks apart.  To book an appointment, please contact our Customer Service Centre.  Due to the recent very wet weather, grass cutting has been put on hold, and we will review the service when the weather improves.

Hedge cutting is completed during the winter once the grass cutting has stopped and all hedge cuttings will be removed from your garden.

Anyone wishing to apply for the service will require a full assessment. The service is available to residents of any age who:

  • Have a condition limiting their ability to maintain their garden. Evidence, such as a doctor’s note or benefit payment, must be provided at the assessment
  • Have no support (i.e. family, friends) who would be able to maintain the garden on their behalf
  • Don’t have the means to pay for a gardener.

To apply, please contact our Customer Service Centre by emailing or calling 01376 535400. If you are eligible, you will be told at your assessment and should then contact us to book your first appointment.

Work not included in the service are:

  • Removing grass cuttings
  • Weeding
  • Digging borders
  • Tree trimming
  • Shrub maintenance
  • Pruning

Supporting documents

Click below to download helpful information around garden maintenance:

There are currently no supporting documents

Contact us

To apply for this service, please contact our Customer Service Centre:

Email us

Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

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