Additional Support

Additional Support

There are other services available for residents to give you a little help and support in a range of areas.

There is help available in the following areas:


Blind and partially-sighted support

  • Talking News – a free weekly service providing local news for the blind and partially-sighted. Click the following link for more information: Mid Essex Talking News website


  • Dementia Action Alliance (DAA) – aims to improve the lives of people living with dementia and their carers. Please click on the following link for more information: Dementia Action Alliance
  • Dementia Friends (DF) Programme – the biggest ever initiative to change people’s perception of dementia. Please click on the following link for more information or if you would like to take part in a free one-hour information session: Dementia Friends
  • Alzheimers Society –  information, support or advice about dementia. Please click on the following link for more information: Alzheimers Society
  • The Herbert Protocol is a national scheme adopted by Essex Police and other police services across the county, to help locate people with dementia as quickly as possible when they go missing.  To find out more about this scheme please go to the supporting documents section.

Drink and alcohol

  • Drugfam – helps to ensure that families affected by a loved one’s use of drugs or alcohol are understood, educated and supported. Click the following link for more information: Drugfam website

Dyslexia support


  • The NHS App provides a simple and secure way to access a range of healthcare services on your smartphone or tablet. Click on the following link for more information: NHS App

Homelessness and housing issues

Shelter – offers personalised housing advice and support if you’re homeless or at risk of being homeless. Click the following link for more information: Shelter


If you are a parent, carer, or professional and are worried about a child or young person involved with gangs, contact Children’s Services initial response at Essex Social Care.  For more information please see the leaflet in the Supporting Documents section on this page.

Impartial advice services

  • Connect Well – online directory of a wide range of services in Essex. Click the following link for more information: Essex Connects website


  • Silver Line – the UK’s only free confidential helpline that provides information, friendship and advice to older people.  It’s open 24 hours a day, every day of the year. Please click the following link for more information: Silver Line
  • United in Kind – People across Essex working together to reconnect with our neighbours and communities to help overcome loneliness. Hundreds of community, charity and voluntary groups supporting people who feel lonely or isolated.  Please click on the following link to find out how you can get involved in your community: United in Kind
  • Meet Up Mondays – a weekly meet up for people who want to meet and chat to new people. Don’t be on your own, get along to a Meet Up Monday venue near you for a welcome smile and free cup of tea!  To see all the venues currently in Essex please click on the following link: Meet-Up Mondays

Mental Health

  • Talk, Listen, Care – a charity which provides quality counselling and wellbeing services for  people who require support for their mental health. Click the following link for more information: Talk, Listen, Care
  • Counselling Directory – a confidential service that encourages those in need to seek help. Click the following link for more information: Counselling Directory website
  • Mind – offer help on making choices about treatment, understanding your rights and finding sources of support.  Click the following link for more information: Mind
  • Braintree Community Tree mental health network – provides information on the support available across Essex. It will signpost you to counselling, debt advice, support for parents, spirituality, victim support and much more.  For more information please click on the following link: The Community Tree
  • Walk & Talk 4 Men – a support group for men which uses organised walks to encourage men to interact and share. Click on the following link for more information: Livewell, Walk & Talk 4 Men

Older people and carers

  • Community Agents Essex – supporting older people and informal carers. Click the following link for more information: Community Agent Essex website
  • Carers First – a charity who supports people who look after a relative or friend who could not manage without their help

Visual impairment

  • Support 4 Sight – provides visually impaired people with information, advice and guidance on all aspects of employment: Support 4 Sight

Baby & Child Equipment

Baby Stuff is a new charity whose purpose is to provide free clothing, baby and child equipment for 0-5 year olds in Essex.  To find out more about the charity please see the leaflet in the supporting document on this page or click on the link, Baby Stuff.

Supporting documents

Click on the link below to download helpful information on area’s of additional support we can help with:

Contact us

Contact the Greenfields team on the information below:

Email us

Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

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If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

My Greenfields

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

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