Additional Support

Additional Support

There are other services available for people in the Braintree district to give you a little help and support in different areas.

There is help available in the following areas:


Impartial advice services

  • Connect Well – online directory of a wide range of services in Essex. Click the following link for more information: Essex Connects website

Older people and carers

  • Community Agents Essex – supporting older people and informal carers. Click the following link for more information: Community Agent Essex website

Mental Health

  • Talk, Listen, Care – a charity which provides quality counselling and wellbeing services for Braintree residents people who require support for their mental health. Click the following link for more information: Talk, Listen, Care website
  • Counselling Directory – a confidential service that encourages those in need to seek help. Click the following link for more information: Counselling Directory website

Drink and alcohol

  • Drugfam – helps to ensure that families affected by a loved one’s use of drugs or alcohol are understood, educated and supported. Click the following link for more information: Drugfam website

Blind and partially-sighted support

  • Talking News – a free weekly service providing local news for the blind and partially-sighted. Click the following link for more information: Mid Essex Talking News website

Dyslexia support


The Dementia Action Alliance (DAA) aims to improve the lives of people living with dementia and their carers.

The Dementia Friends (DF) Programme is the biggest ever initiative to change people’s perception of dementia.

If you would like to take part in a free one-hour information session and become a DF, get in touch:
Call: 0800 888 6678

If you’re concerned about dementia, please call the National Dementia helpline:
Call: 03002221122

The Herbert Protocol is a national scheme adopted by Essex Police and other police services across the county, to help locate people with dementia as quickly as possible when they go missing.  To find out more about this scheme please go to the supporting documents section.

Silver Line

The Silver Line is the UK’s only free confidential helpline that provides information, friendship and advice to older people.  It’s open 24 hours a day, every day of the year.

There are no strict age limits but most people they speak to are over 55.  The Silver Line also offers telephone and letter friendship schemes where they match volunteers with older people, facilitate group calls and help connect people with local services.  So, if you think it’s for you please call on 0800 470 8090 or click the following link for more information: Silver Line.

Supporting documents

Click on the link below to download helpful information on area’s of additional support we can help with:

Contact us

Contact the Greenfields team on the information below:

Email us

Text us

07860 024511

Connect with us

Call us on 01376 535400 or visit our social media pages by clicking on the buttons below.

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

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