Reporting anti-social behaviour
Our main aim when dealing with anti-social behaviour (ASB) issues is to help and support the victim and/or community.
We recognise the impact that anti-social behaviour (ASB) can have on the lives of residents and the importance of tackling it effectively. We aim to provide an excellent service and have fully-trained Neighbourhood Co-ordinators to help and support you.
The Anti-social Behaviour, Crime and Policing Act 2014 defines ASB as: “conduct capable of causing housing related nuisance or annoyance to any person.” Examples could include abusive and intimidating language or behaviour, excessive noise, graffiti, litter and fly-tips, drug misuse or drug dealing, drunken behaviour, and trespassing.
In order to combat Anti-Social Behaviour within our communities it is fundamental that we work closely with our key partner agencies, the main ones being both Essex Police and the Local Authority. These types of partners enable us to provide you with the best possible service and we will always encourage you to report serious cases of Anti Social Behaviour to the Police in the first instance.
Whenever ASB is reported to us the action that we take will be determined by the circumstances of that case and will be proportionate to the behaviour exhibited. However, legal action is unusual and only taken in a very small number of cases. In almost all cases where ASB is reported, the people involved will remain in their current homes, and will continue to be neighbours.
For that reason we will often provide the opportunity for residents to mediate with each other, or use informal measures such as Acceptable Behaviour Agreements or work in conjunction with the Police or local authority to try and find a solution.
Ultimately, though, people have different lifestyles and there is some level of mutual understanding required between neighbours. In most cases, talking to your neighbour calmly about your concerns can resolve many minor problems before they get out of control. Sometimes people don’t realise they are being inconsiderate and don’t mean to be.
To report anti-social behaviour, please fill in the form below.
Greenfields House is a Hate Incident Reporting Centre, providing a drop-in service for victims and witnesses. Ambassadors will provide a confidential area to interview victims and take reports before storing the information securely.
Hate Crime is a criminal offence which occurs when someone perceives someone is being hostile or prejudicial towards them because of their race, ethnicity, religion, belief, gender, gender identity, disability, sexual orientation or any other actual or perceived difference.
If the witness or victim consents, their personal details are passed on to Essex Police and any other appropriate agencies. If they wish to remain anonymous, the report passed to police will be edited to ensure they cannot be identified. If there is a risk of serious harm, information will be shared with Essex Police without consent.
To report a hate crime, please contact Greenfields and ask to speak to a Hate Crime ambassador.
Click on the links below to download helpful information about Anti-social Behaviour:
Complete a diary sheet
Please contact us or your Neighbourhood Co-ordinator to report concerns you may have about ASB or Hate Crime.
If it is an emergency, or you witness a serious crime, please call the Police on 999 immediately.
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What is a Community Gateway Association?
We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.