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Reporting anti-social behaviour – ASB

Reporting anti-social behaviour

Our main aim when dealing with anti-social behaviour (ASB) issues is to help and support the victim and/or community.

Anti-social Behaviour

We recognise the impact that anti-social behaviour (ASB) can have on the lives of residents and the importance of tackling it effectively.  We aim to provide an excellent service and have fully-trained Neighbourhood Co-ordinators to help and support you.

The Anti-social Behaviour, Crime and Policing Act 2014 defines ASB as: “conduct capable of causing housing related nuisance or annoyance to any person.”  Examples could include abusive and intimidating language or behaviour, excessive noise, graffiti, litter and fly-tips, drug misuse or drug dealing, drunken behaviour, and trespassing.

Whenever ASB is reported to us the action that we take will be determined by the circumstances of that case and will be proportionate to the behaviour exhibited.  However, legal action is unusual and only taken in a very small number of cases.  In almost all cases where ASB is reported, the people involved will remain in their current homes, and will continue to be neighbours.

For that reason we will often provide the opportunity for residents to mediate with each other, or use informal measures such as Acceptable Behaviour Agreements or work in conjunction with the Police or local authority to try and find a solution.

Ultimately, though, people have different lifestyles and there is some level of mutual understanding required between neighbours.  In most cases, talking to your neighbour calmly about your concerns can resolve many minor problems before they get out of control. Sometimes people don’t realise they are being inconsiderate and don’t mean to be.

To report anti-social behaviour, please fill in the form below.

Title (required)

First Name(s) (required)

Last Name



Phone Number

Mobile Number


Name(s) of people or persons causing the problem(s)

Address of people/person

Nature of complaint i.e. noise / graffiti / abusive / behaviour / control of pets / parking / litter etc. Please detail exactly what happened and what you saw or heard.

Have you contacted another agency?

If yes, please state which agency you have contacted i.e. Police / Social Services / Environmental Services / Dog Wardens etc...

Police Incident Number (if applicable)

What time and date did the incident occur?

What is your date of birth?

What is your gender?

What is your ethnic origin?

What do you consider to be your national identity?

What is your religion or belief?

What is your sexual orientation?

Are you disabled? A person has a disability if they have a physical or mental impairment which has a substantial and long-term adverse effect on their ability to carry our normal day-to-day activities.
NoYes - wheelchair userYes - sight/visual impairmentYes - hearing impairmentYes - learning difficultyYes- mental or emotional distressYes - health related long-term illnessYes - physical coordination problemYes - speech impairmentYes - mobility impairment

Do you require communication to be provided in an alternative format (e.g. British Sign Language, different language, large print, Braille or audio CD)?


Supporting documents

Click on the links below to download helpful information about Anti-social Behaviour:

Complete a diary sheet

Contact us

Please contact us or your Neighbourhood Co-ordinator to report concerns you may have about ASB or Hate Crime.

If it is an emergency, or you witness a serious crime, please call the Police on 999 immediately.

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