To contact our Customer Service Team, please call us on 01376 535400

Housing for older people

Housing for older people

We have 17 older persons’ schemes across the Braintree district. Each one provides manageable accommodation to help you retain your privacy, dignity and independence.

Housing that’s the right fit for you

As a resident you will receive a service which is designed to meet your individual needs.

Most schemes have some or all of the following facilities:

  • Communal lounge, where you can attend optional social activities, coffee mornings and other events; or just sit and relax by yourself or with neighbours
  • Communal laundry and drying facilities are available for the exclusive use of residents
  • Guest room, where your friends or relatives can stay. There is a small nightly charge
  • Cookers and fridges, with a small weekly charge. If you bring your own fridge and/or cooker, you may still be required to pay the weekly charge and will need to check with us
  • Pendant receiver, which you can apply for. The device sits around your neck and provides another way to get help quickly. There may be a small charge
  • Communal gardens, which we ensure are maintained to a high standard so that you can enjoy them to the full
  • Mobility scooter storage, which you may be able to rent a space for, at a small charge. Please check with us for further details. For safety, scooters can’t be stored in communal areas or within individual properties.

Each scheme has:

  • A designated member of staff who visits at set times during the week. They are able to help with making sure you receive the support you need
  • A care alarm for emergencies,which is available 24 hours , 365 days per year.

What will I pay?

When you move into your new home, you will pay a weekly charge for 48 weeks of the year. This covers the cost of your home and the services you receive.This charge is broken down into a number of areas:

  • Basic rent, which pays for the management and maintenance of your home
  • Service charges, which pay towards communal services
  • Support charges, which include the cost of the emergency alarm service

Other charges vary from scheme to scheme but can include costs for electricity and heating. They could also include additional services you may choose, such as the use of a mobility scooter store. If you are eligible, your basic rent and some service charges are paid through Housing Benefit.

How do I apply?

To find out about applying for a home in one of our schemes, contact our Neighbourhood and Lettings Team​. You can find their details in the ‘Greenfields contacts’ box on the right.

One scheme resident said,

“My support co-ordinator and the emergency cord service at my scheme give us the invaluable support and extra security that we need. Without these services, many would be in care homes. For me, personally, it was the best decision I ever made”

Supporting documents

Click on the links below to download helpful information about our older person services:

Contact us

To find out about our 17 schemes located across the district, contact:

Email: csc@GreenfieldsCH.org.uk

Call: 01376 535400

To find out about applying for a home in one of our schemes, contact our Neighbourhood and Lettings Team:

Email: NeighbourhoodandLettingsAdvisors
@greenfieldsch.org.uk

Call: 01376 535400

What is a Community Gateway Association?

We give our residents the chance to be actively involved with Greenfields and have a say on how things are done. We provide additional opportunities and resources to our residents, beyond the development and maintenance of their homes. Click the button below to learn more.

Self-service portal

If you’re a Greenfields resident, you can pay your rent or report a repair by logging into your online account here. Click below.

Self-service portal

Our customer service team

Our customer service centre is open 8:30am to 5:00pm, Monday to Friday, for all enquires. Click the button below to get in touch.

Customer service

Latest news

Learn about the latest from Greenfields and what’s happening in your community. Click below to find out about our latest news and events.

Latest news

TPAS
Sunday Times
IIP
CSE